Terms & Conditions

At Glare Auto Care, we want every experience to be straightforward and professional. Please review the following policies before your appointment. By booking a service with us — online, by phone, text, or in person — you confirm that you have read and agreed to these terms in full.

Booking & Deposits

1.

· $50 deposit required to book, applied to your final invoice.

· Cancellations <48 hours, same-day, or no-shows forfeit the deposit.

· Reschedule 48+ hours in advance at no extra cost.

· If we cancel, your deposit is fully refundable or transferable.

Weather

2.

· Exterior detailing needs suitable weather.

· Appointments may be rescheduled for rain, snow, ice, or extreme cold.

· Deposits transfer to the new date or can be held as credit. No cash refunds.

Payment

3.

· Remaining balance is due at service completion.

· We accept cash, e-transfer, or Square (credit/debit).

· Prices are estimates until confirmed on-site.

Gift Vouchers

4.

· Valid for 12 months, no cash value, non-transferable, non-refundable cannot combine with promotions.

· Lost or expired cards cannot be replaced.

· Redeemable only during our operating season.

Satisfaction Guarantee

5.

· Contact us within 48 hours if unsatisfied. We’ll address reasonable issues at no charge.

· Refunds are not issued. Post-service exposure (rain, dust, debris) is not eligible for re-service.

Vehicle Condition & Liability

6.

· We inspect and photograph vehicles before service.

· Not responsible for pre-existing damage.

· Claims for service-related damage must be submitted within 48 hours.

Personal Belongings

7.

· Remove valuables before service.

· We are not responsible for lost or damaged items.

Vehicle Movement

8.

· Minimal on-site movement may be required.

· Vehicles are not moved on public roads unless pre-approved.

Extra Charges

9.

· Heavy dirt, pet hair, biohazards, mould, or neglect may incur surcharges.

· You will be notified before work begins.

Right to Refuse Service

10.

· We may refuse or stop service for unsafe conditions, abusive behaviour, or misrepresented vehicles.

· Deposits may be refunded or forfeited depending on circumstances.

Authorization & Age

11.

· Clients must be 18+ and authorized to approve service.

· Booking on behalf of a vehicle owner confirms you have permission.